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Last updated: August 07, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
The Company allows You to create an account and log in to use the Service through the following Third-Party Social Media Services:
If You decide to register through or otherwise grant Us access to a Third-Party Social Media Service, We may collect Personal Data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
We use tracking technologies (such as cookies) to track the activity and to improve Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Where required by law, We use non-essential cookies (that is, Cookies other than the Necessary / Essential Cookies described below) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
We use both Session and Persistent Cookies for the purposes set out below:
This section describes how We treat the photographs You upload and the three-dimensional models We build from them. It is the written policy that Biometric Laws require Us to make available to the public, and it should be read together with "Retention of Your Personal Data" below.
We treat the photographs You upload, and the face-derived meshes and renders We build from them, as data that may be regulated by Biometric Laws, and We apply the protections in this section whether or not a particular statute applies to a given upload.
What We do with them. We use Your photograph to build a three-dimensional model of the figurine You ordered, to show You previews of that figurine, to manufacture and ship the physical object to You, and to let You come back to Your design, reorder, or have an item remade. That is the only purpose for which We collect it.
What We do not do with them. We do not create a facial-recognition template, a faceprint, or any database used to identify anyone. The model We build is geometry used to make a physical object; We do not use it to identify or recognize any person. We do not sell, lease, trade, or otherwise profit from this data.
Who receives them. Producing Your figurine requires Us to send Your photograph and the models derived from it to Service Providers that carry out the automated processing needed to build Your figurine on Our behalf — including segmentation, image processing, and the generation and preparation of the three-dimensional models — and to send the derived model — not the photograph — to the manufacturer that prints and ships Your item. Those Service Providers are named in "Detailed Information on the Processing of Your Personal Data" below. They act on Our instructions and only for the purpose described above.
Where the collection notice appears. This section is that notice. It tells You that this data is being collected, what it is collected for, how long We keep it, and that it is shared with Our Service Providers. We make it available to the public here, and it is available to You before You upload any photograph.
If You do not want to provide it. A photograph of the people the figurine depicts is necessary in order to make the figurine; if You do not want to provide one, We cannot provide the product. That is the only consequence: We will not charge You a different price, or provide a different level of quality of anything We do provide, because You exercised one of the rights described in this Privacy Policy.
How long We keep them. The retention schedule and the destruction guidelines for this data are set out under "Retention and Destruction of Photographs and Face-Derived Data" below.
Withdrawing Your consent. Where We rely on Your consent to collect and process Your photographs and the models derived from them, You may withdraw that consent at any time by emailing privacy@conjure.wedding. We will then stop that processing and delete the photographs and the models derived from them, as described under "Delete Your Personal Data" below. Withdrawing Your consent does not affect the lawfulness of processing carried out on the basis of that consent before You withdrew it.
The Company may use Personal Data for the following purposes:
We may share Your Personal Data in the following situations:
You have the option to receive text (SMS) messages from Us. If You opt in to text messages, We will send You updates, notifications, and other communications as described below. When You opt in, We will collect and store the information You provide in connection with text messaging, such as Your phone number, the date and method of Your consent, and message delivery and read information.
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. The phone numbers and consent records We collect for texting are never shared with anyone for any purpose, except the Service Providers that technically have to handle them to deliver the texts.
Consent to receive text messages is not a condition of any purchase or use of Our Service. If You consent to receive SMS from Us, You agree to receive text messages from Us related to:
Reply STOP to opt-out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Carriers are not liable for delayed or undelivered messages.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.
Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to") and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:
This is the retention schedule and the destruction guidelines that Biometric Laws require Us to publish.
Retention schedule. We keep the photographs You upload and the face-derived meshes and renders We build from them so that You can come back to a design, reorder, or ask Us to remake an item. We delete them on or before the earliest of the following:
We also keep a file of each order, including the records We are required to keep as an importer of record, for 5 years from the date of the transaction. That file is not covered by this schedule; it contains no photograph and no face-derived model.
Destruction guidelines. We permanently destroy this data by deleting it from Our systems and storage, either when You ask Us to or when the schedule above requires it. Where deletion of a particular copy is not possible, We store that copy securely and isolate it from any further processing until deletion is possible.
Exceptions. We may retain this data for longer where We are required to do so by law, by an order from a court of competent jurisdiction, or where it is the subject of pending or reasonably anticipated litigation.
Security incidents. If You believe this data has been exposed, please tell Us at privacy@conjure.wedding. Where a data security incident compromises the security of this data, We will notify You where notification is required by applicable law.
Deleting sooner. You may ask Us to delete Your photographs and the models derived from them at any time by emailing privacy@conjure.wedding, as described in "Delete Your Personal Data" below.
Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.
We may retain Personal Data beyond the periods stated above for different reasons:
You may request information about how long We will retain Your Personal Data by contacting Us.
When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.
Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and, where relevant, supplementary measures. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us. To make a deletion request, email Us at privacy@conjure.wedding: a person at the Company handles the request and removes the relevant records from Our systems and storage.
Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so. In particular, the order and import record described under "Retention of Your Personal Data" is kept for 5 years and is not removed by a deletion request.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Where required by applicable law (including in the EEA and the UK), We deploy the non-essential cookies and similar technologies used by Our Service Providers, as described in this section, only with Your prior consent, and You may withdraw that consent at any time as described in the "Tracking Technologies and Cookies" section. The opt-out tools, links, and browser add-ons referenced in this section are additional choices made available to You; they do not replace, and are not a substitute for, Your right to give or withdraw consent where consent is required.
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
We may provide paid products and/or services within the Service. In that case, We may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Producing Your figurine requires Us to share Your photograph, or data derived from it, with Service Providers that edit and complete images and generate the three-dimensional models, each acting on Our behalf and for the purpose of producing Your order. At the date of this Policy those Service Providers are:
We add and change these providers as Our technology changes. Whichever ones We use act on Our instructions and receive only what is needed to produce Your order. Tripo does not receive an unedited face mesh.
Other Service Providers support the rest of the Service: sign-in, storage and delivery of files, email, address lookup and completion, assignment to versions of features We are testing, orchestration of background jobs, application hosting and Our database. At the date of this Policy those Service Providers are:
We add and change these providers as Our infrastructure changes. Whichever ones We use act on Our instructions and receive only what is needed for the part of the Service they support. Your uploaded photographs and generated designs are stored in object storage, provided at the date of this Policy by Cloudflare.
Your item is manufactured for Us by one of the print-on-demand manufacturers We use in the United States and the European Union; which one makes Your item depends on the item You ordered and where it is being shipped. At the date of this Policy those manufacturers include:
We add and change manufacturers as Our production routing changes. Whichever manufacturer makes Your item receives what it needs to make and ship that item: the derived three-dimensional model, the name and address We are shipping to, and the details of Your order, such as its size, colour and finish, an order reference, and any text or instructions that are part of what You ordered. No manufacturer receives the raw photograph You uploaded.
We also use print and fulfillment suppliers in the ordinary course of getting Your order made, packed and delivered.
We may process Personal Data under the following conditions:
The legal basis We rely on depends on the purpose of the processing:
Where the provision of Personal Data is a statutory or contractual requirement, or necessary to enter into a contract with Us, We will make this clear at or before the point of collection, including whether You are obliged to provide the Personal Data and the possible consequences of not providing it. If You have questions about the legal basis for any specific processing activity, please contact Us.
We may transfer, store, and process Personal Data in countries other than the country in which You are located, including countries outside the European Economic Area ("EEA") and the United Kingdom ("UK"), where data protection laws may differ.
Where We transfer Personal Data outside the EEA/UK to a country that has not been recognized as providing an adequate level of protection, We rely on appropriate safeguards, such as:
We transfer Personal Data internationally only as needed to provide the Service and to work with Our Service Providers (for example, hosting, analytics, email delivery). You may contact Us using the details in the "Contact Us" section of Our Privacy Policy to request further information about the safeguards We use for international transfers, including copies of relevant contractual protections (redacted where necessary).
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law where the GDPR or the UK GDPR applies to Our processing of Your Personal Data (including, in particular, if You are in the European Economic Area (EEA) or the United Kingdom (UK)), to:
You may exercise any of the rights described above by contacting Us. Please note that We may ask You to verify Your identity before responding to such requests. If You make a request, We will try Our best to respond to You as soon as possible. We generally respond within one month, and may extend by two further months where necessary, in accordance with applicable law.
You have the right to complain to a supervisory authority about Our collection and use of Your Personal Data. If You are in the EEA, please contact Your local data protection authority. If You are in the UK, You can complain to the Information Commissioner's Office (ICO).
We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning You or similarly significantly affect You. If this changes, We will update this Privacy Policy and provide the information and safeguards required by the GDPR.
Our Service does not respond to Do Not Track signals.
We do not sell or share Your Personal Information. "Sell" and "share" here carry their meanings under California law: no one pays Us, or gives Us anything else of value, for Your Personal Information, and We do not disclose it to anyone to target advertising at You across other websites, apps or services. Sending Your information to the Service Providers and manufacturers described in this Privacy Policy — who act on Our instructions, only to provide the Service — is neither of those things.
However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16.
If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us. If We become aware that We have collected Personal Information from anyone under the age of 16, We will take steps to remove that information from Our servers as soon as reasonably possible.
Some countries and states set a higher age at which an individual can consent to the processing of their own Personal Information. Where We rely on consent as a legal basis and the law applicable to a User sets an age higher than 16, We may require the consent of that User's parent or guardian before We collect and use their Personal Information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If You have any questions about this Privacy Policy, You can contact Us: